Steyer Content is a full-service content agency that uses world-class writing, video, code, and design to create transformative experiences that build trust and grow revenue for our clients. We plan, create and optimize business content that works for today.

We are seeking an UX content strategist with experience working in global-local businesses, or an opportunity with one of our tech clients. In this role, you will develop content strategies, design and execute experiments to improve quality and efficiency of content, and review audience feedback and interpret content effectiveness. If you're the right fit, you have experience with content strategy, content design, or information architecture concepts. You have strong copywriting and editing skills, sophisticated communication, diplomatic, and negotiation skills. You also have excellent problem solving, critical thinking, analytical chops.

This is a full-time contract role that can be done remotely. We'll only be able to respond to applicants who meet the basic qualifications for this role. We offer a strong benefits package for full-time employees: http://steyer.net/benefits

Required:

At least 4 years of relevant UX content experience
At least 2 years of relevant project/program management experience
Experience defining, tracking, and reporting on content metrics and ability to communicate this effectively to the team

Steyer Content provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.

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JH 12/1: Notes from the scoping call with Fiona are copied below:

Zoom Call w/ Fiona O'Callaghan

In attendance: Tony, Jordyn & Vi

Global Content Team

Team is lean
3 FTE content strategists
Handles content across all Uber products
Fiona is the Managing editor and has four content specialists (copywriters) that she managers
Content specialists work hand in hand with the three other content strategists and product teams.

Content Strategist - Uber Business

Uber for Business --> allows Business to schedule rides for employees or clients, provide rides, and provide meals to employees and clients. A place for companies to centralize employee transport (has a few product launches in 2021 and will need more content support)
B2B content, content strategy vs. creation
More project management experience (localization work) stakeholder management
They have seen a lot more copywriters from a competing agency, not interested in their profiles
tech experience is a plus, but open to a more agency background, really just comes down to the individual
Is a Super fast-paced team, needs to ramp up quickly
Wouldn't think of it as a UX roles (don't write this content); this is more support content, brief to the point content. All the content that you see if you see an issue on your trip, in the help section of the app

Interviewing process -

Fiona and Jordan and Paul -->

Jordan = Content Stratigist on Fiona's Team

Paul = Knowledge base program manager

Duration: 6-9 months, with the possibility of conversion. But is all dependent on budget

Time zone requirements: ideally someone within a 3 hour time difference.

18th of DEC is when Fiona is leaving for Christmas. It would be ideal for getting some interviews scheduled before then. She even mentioned it would be great to have someone ready to start for when they come back in JAN

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JDS for this Role:

Client: Uber

Name of Group: Global Content Team

Team is lean
3 FTE content strategists
Handles content across all Uber products
Fiona is the Managing editor and has four content specialists (copywriters) that she managers
Content specialists work hand in hand with the three other content strategists and product teams.
2 Content Strategists needed

Hiring Manager: Fiona O’Callaghan

Title of Role: Senior Content Strategist

# of Positions: 2 positions

Location - Remote/Remote

Time zone requirements: ideally someone within a 3 hour time difference.

Duration: 6-9 months, with the possiblity of conversion. But is all dependent on budget

Bill Rate: Market Rate. Have sent them over $60 PR /$100 BR before

Anywhere between $55-$75 PR

Equipment: In our last contract, Uber provided the equipment, but this is still a question that needs to be asked

Interview Process:

Fiona and Jordan and Paul --> All on one call
Jordan = Content Strategist on Fiona's Team
Paul = Knowledge base program manager

PROJECT OVERVIEW:

Responsibilities:

Content Strategist - Uber Business
Uber for Business --> allows Business to schedule rides for employees or clients, provide rides, and provide meals to employees and clients. A place for companies to centralize employee transport (has a few product launches in 2021 and will need more content support)
B2B content, content strategy vs. creation
More project management experience (localization work) stakeholder management
They have seen a lot more copywriters from a competing agency, not interested in their profiles
tech experience is a plus, but open to a more agency background, really just comes down to the individual
Is a Super fast-paced team, needs to ramp up quickly
Wouldn't think of it as a UX roles (don't write this content); this is more support content, brief to the point content. All the content that you see if you see an issue on your trip, in the help section of the app

Start date:

18th of DEC is when Fiona is leaving for Christmas. It would be ideal for getting some interviews scheduled before then. She even mentioned it would be great to have someone ready to start for when they come back in JAN

Partner With Steyer

General Resume Submission