The Digital Innovation Group (DIG) at Providence St. Joseph Health is a small but mighty product development and incubation team that is building next-gen tools that give patients convenient and easy access to healthcare virtually anywhere, anytime.

We are seeking a Senior User Experience (UX) Researcher in Seattle, WA to plan and conduct user research through leadership and management of the system’s online presence, including public websites, the intranet, physician and patient portals, as well as social media platforms, mobile applications and other extensions of the digital experience.

In this position you will have the following responsibilities:

Identify opportunities for and prepare research proposals
Set research goals based on input from Product Management and User-Centered Design teams.
Design research protocols and prepare research plans.
Plan and execute user research activities such as participant recruiting and scheduling, materials production, lab preparation, and other logistics.
Lead rapid iterative usability testing of wireframes, mockups, and prototypes.
Translate research findings into design recommendations to quickly improve product designs early in the design cycle.
Establish and socialize success criteria for projects, ensuring shared vision of the project’s goals and objectives.

QUALIFICATIONS:

Required qualifications for this position include:

7 years of experience in user research, user interface design, information architecture, usability testing, human factors, and other related disciplines.
Bachelors degree in a related area such as psychology, human factors or HCI
Extensive experience in methodologies for uncovering user needs and product opportunities
Knowledge of the software development lifecycle.
Strong analytical skills and data-driven thinking. Must possess ability to analyze and present data and research with credibility.
Must be comfortable working “virtually” with team members outside the immediate environment.

Preferred qualifications for this position include:

A background in ethnography and cognitive science methods.
A Masters or PhD in a related area such as psychology, human factors or HCI

*** JD written by Jordyn

Steyer is seeking a senior level UX researcher for one of our Seattle based clients. In this role, you'll be expected to conduct user research through our client's online presence and other extensions of their digital experience. You'll be expected to plan and execute user research activities and translate research findings into design recommendations to quickly improve product designs early in the design cycle. You'll work closely with product management and user-centered design teams to set research-based goals.

The ideal candidate for this role is someone who has strong analytical skills and is data-driven thinking. You must have the ability to analyze and present data with credibility and be comfortable with working on a "virtual" team.

This is a contract role in Seattle, WA. We'll only be able to respond to applicants who meet the basic qualifications for this role. We offer an excellent benefits package: https://steyer.net/benefits

Required:

7+ years of experience in user research, user interface design, information architecture, usability testing, human factors, and other related disciplines.
Bachelors degree in a related area such as psychology, human factors or HCI
Extensive experience in methodologies for uncovering user needs and product opportunities
Knowledge of the software development lifecycle.
Preferred:

A background in ethnography and cognitive science methods.

A Masters or Ph.D. in a related area such as psychology, human factors or HCI

Steyer Content provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.

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