Steyer Content is a full-service content agency that uses world-class writing, video, code, and design to create transformative experiences that build trust and grow revenue for our clients. We plan, create and optimize business content that works for today.

are seeking a talented user researcher with mixed reality experience for a role with one of our client teams. In this role, you’ll plan and execute multi-method user research for a web-based tool (and secondarily on mixed reality and AI experiences) with the U.S. military and Department of Defense civilian personnel as your user base. You’ll work with our clients and their stakeholders to design and lead studies, then analyze your findings and report out on insights to inform product design. The work will require domestic travel for field research on a regular basis. If you’re the right fit, you have a strong understanding of user research design and execution best practices. You have both qualitative and quantitative data gathering, analysis, and insight discovery capability, and you have a high degree of tolerance for ambiguity and change over time. You’ve got the problem-solving and team collaboration skills to tackle whatever comes your way as a user researcher working with both government and commercial stakeholders.

This is a full-time, onsite contract role based in Redmond, WA. U.S. citizenship is required (for security clearance purposes). We'll only be able to respond to applicants who meet the basic qualifications for this role. We offer a strong benefits package: http://steyer.net/find-work/benefits

Required:

2+ years proven successful experience in user research, HCI/Human Factors, and/or Social Sciences research, along with customer engagement methods, activities, practices, and planning in an industry setting
Advanced degree in Psychology, User Experience, Human-Computer Interactions, Anthropology, Social Sciences, or related fields
Both qualitative and quantitative research experience
Able to travel domestically on a regular basis for field research
U.S. citizenship

Preferred:

Performance measurement and mathematical modeling
Human-Computer Interaction as it applies to mixed reality/AI
Quality Assurance and testing (traditional and modern)
Military/government contracts, product development
Military experience

Steyer Content provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics.

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