Technical Writer_ 1359

Client: Microsoft

Name of Group: Build Organization (FastTrack Process PM Team)

FastTrack Delivery teams work with enterprise customers transforming their business and IT environments through adoption and usage of Microsoft 365 and they drive the customer experience through the FastTrack Playbook. The FastTrack Process PM team is responsible for creating prescriptive guidance, best practices, tools and resources by collaborating with product groups, build team and operations, enabling delivery roles to drive growth.

Hiring Manager: Eduardo Dardet (https://www.linkedin.com/in/eduardodardet/)

Title of Role: Technical Writer

# of Positions: 1

Location: Redmond/Washington

Remote/Remote. Most of the team is on the east coast

Duration: Until the end of Fiscal 2021

Bill Rate:

In BH, we have technical writers on Jim Muir’s team (same org) at PR $47.00/ BR $78.00

Interview Process:

No more than 3 profiles doesn't want to have to look at too many profiles
Screen all 3. 1 hour screens via Teams. They will make a decision after the first set of screens

PROJECT OVERVIEW:

Responsibilities:

Create, evaluate, interpret and simplify technical and operational playbook documentation
Prepare documentation for publication including process documents, guides and reports
Analyze and identify systemic areas for improvement across playbook processes
Ensure all documentation aligns with standard formatting, quality and accuracy standards as outlined in the FastTrack Style Guide
Manage and regularly communicate on project timelines and expectations across multiple stakeholders

Tools: No specific tools

Years of experience:

3+ years’ experience in a technical writing role

Previous MS experience:

That would be nice, but not totally mandatory

Start date: ASAP

Ideally, if I got the perfect person for you tomorrow, when would you want them to start?

Gen’s question:

Fast paced team: Generating content every week, every few days, every 2 to 3 days

Original JD provided by the client:

Technical Writer

The FastTrack Process PM team is seeking an experienced technical writer with excellent communication skills and experience in preparing technical guidance materials for a global audience. FastTrack Delivery teams work with enterprise customers transforming their business and IT environments through adoption and usage of Microsoft 365 and they drive the customer experience through the FastTrack Playbook. The FastTrack Process PM team is responsible for creating prescriptive guidance, best practices, tools and resources by collaborating with product groups, build team and operations, enabling delivery roles to drive growth.

Responsibilities include:

Create, evaluate, interpret and simplify technical and operational playbook documentation
Prepare documentation for publication including process documents, guides and reports
Analyze and identify systemic areas for improvement across playbook processes
Ensure all documentation aligns with standard formatting, quality and accuracy standards as outlined in the FastTrack Style Guide
Manage and regularly communicate on project timelines and expectations across multiple stakeholders

Qualifications:

3+ years’ experience in a technical writing role
Excellent verbal and written communications skills
Microsoft 365 workloads deployment process and methodology
Ability to work autonomously in a fast-paced environment
Experience with implementing people processes at scale
Strong prioritization, time management and organizational skills
Ability to develop and foster working relationships with various partnering groups
Proven track record of working with a remote team

Partner With Steyer

General Resume Submission