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Site Optimization
CONTENT STRATEGY
Adobe Inc., Photoshop Elements
10 months
Adobe Photoshop Elements, a consumer-grade graphics editor used by photographers and hobbyists around the world, was designed for a different audience than Photoshop’s professional user base.
Looking to migrate, refresh, and optimize its web presence, the Photoshop Elements team brought in Steyer to produce the new site. Visitors to the website were experiencing some confusion around the product and Adobe’s other offerings, including cost and licensing. The client needed help improving the user experience so that customers would have an easier time engaging with the content.
- Developed a new site template and redesigned site content to improve user experience, including a new aesthetic that aligned with the needs and interests of targeted users
- Improved clarity around product offerings and payment options
- After emphasizing user experience updates and improved messaging, engagement and conversion have elevated. The client saw a51% decrease in abandoned carts and 5% improvement to conversion rate.
- Introduced user testing and analytics to better capture user activity
- Improved product distinction via information architecture, verified by user testing
- Updated content to improve media engagement and consumption; 33% increase in clicks
- Improved site credibility with the implementation of user testimonials, consumer reviews, and social media integration
Testimonials
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Senior VP, Corporate Communications - Major Online Marketplace
My engagement with Steyer was just what I wanted. I needed someone to step in and get a sales page done for me, and Steyer’s writer did a great job. I was very happy with the work and I would use Steyer again!
Principal - Mid-size Investment Firm
Steyer’s account team had the exact right designer on staff, and made him available to support us—within one week! Like everyone at Steyer, he’s super talented, great to work with, and importantly for us: affordable.
Founder - Tech Start-up